Virgin fibre optic broadband

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1 years ago
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philmassey
philmassey Pic845 Posts
Birmingham
Music Style Hard
Has anyone got there bb with virgin? Thinking of switching from Sky as I am not getting anywhere near the speed I pay for.

Are the speeds close to what are adverised?
1 years ago
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Pulse8
thedjpulse8 Pic916 Posts
EnglandDoncaster
Music Style Hard Trance/House

Im on the 10mb one with them and whenever i check the speed its never lower than 9.7 for downloads.

 

1 years ago
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13th Duke of Wybourne
mattb Pic3102 Posts
United KingdomLondon
Music Style Hard Trance
In reply to

Im on the 10mb one with them and whenever i check the speed its never lower than 9.7 for downloads.


 



SAme as me.

I switched last year, and its fucking superb.

I have just ditched sky tv and phone too and gone with virgin.
1 years ago
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philmassey
philmassey Pic845 Posts
Birmingham
Music Style Hard
was thinking of just going for phone and bb.  Quite happy with Sky TV.  tempted with 20Mb.
1 years ago
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Lux
uncool Pic2915 Posts
United KingdomBrighton
Music Style Acidspunk
In reply to
In reply to

Im on the 10mb one with them and whenever i check the speed its never lower than 9.7 for downloads.


 



SAme as me.

I switched last year, and its fucking superb.

I have just ditched sky tv and phone too and gone with virgin.


Same here - Virgin have always been great - service is generally superb for BB/TV/phone.

However if something goes wrong, then they're biggest unhelpful shits you're ever likely to have the displeasure of dealing withtosser

1 years ago
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Quote
squelch
squelch Pic1138 Posts
United KingdomLeeds
Music Style Techno
I'm on their 10mb bb and the speed always seem inline with what I am paying for.
1 years ago
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Quote
philmassey
philmassey Pic845 Posts
Birmingham
Music Style Hard
In reply to
In reply to
In reply to

Im on the 10mb one with them and whenever i check the speed its never lower than 9.7 for downloads.


 



SAme as me.

I switched last year, and its fucking superb.

I have just ditched sky tv and phone too and gone with virgin.


Same here - Virgin have always been great - service is generally superb for BB/TV/phone.

However if something goes wrong, then they're biggest unhelpful shits you're ever likely to have the displeasure of dealing withtosser

same as sky - cost me £18 in phone calls to get my broadband sorted when I first had it. angry
1 years ago
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Chris Comben
cbcombe Pic611 Posts
United KingdomLondon
Music Style Hard House
Depends what you go for. I've got the fibre at 50mb and after bad teething problems its ok now. But if you get broadband from Sky, BT or Virgin, it still goes over the same phone line. The only thing you'll get thats difference is the crap up time that Virgin and Sky have.
1 years ago
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Lux
uncool Pic2915 Posts
United KingdomBrighton
Music Style Acidspunk
Luckily the phone calls are free but the days/weeks wasted talking to the cunts, you'll never get backviolent. Still, when it works, it works goooooodlaughing
1 years ago
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Slappi
djs Pic2986 Posts
EnglandMansfield
Music Style Hard House/NRG/Techno

I was on Virgin 20mb for ages (and it was always spot on what it should be) then I upgraded to 50mb in November and it's been mint until recently.

Downloading 5.5-6mbps and uploading around 200-210 kbps.

I say recently because for the past 2 months it's been running at 30mb. Apparently there is a fault in the area with the upstream utilization. It should have been fixed by now but it hasn't yet.

To be fair though they have been refunding quite a bit each time we've had a problem. Last month they refunded me £45 off my months bill, which is basically the 50mb cost p/m so I can't complain about their service.

They do try and palm you off with some dodgy bullshit artist from Pakistan first off to try and "solve issues" etc. Just go through to disconnections instead and they'll sort you out thumbsup

1 years ago
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Andy Graves
Viciousandy Pic4310 Posts
United KingdomReading
Music Style Hard stomping boshing twisted grooves
In reply to
In reply to
In reply to

Im on the 10mb one with them and whenever i check the speed its never lower than 9.7 for downloads.


 



SAme as me.

I switched last year, and its fucking superb.

I have just ditched sky tv and phone too and gone with virgin.


Same here - Virgin have always been great - service is generally superb for BB/TV/phone.

However if something goes wrong, then they're biggest unhelpful shits you're ever likely to have the displeasure of dealing withtosser


Bollocks.  If anything goes wrong with my V+ box, they'll replace it FOC (it remains their property).  Just to get a Sky engineer out to your house is about £70 thumbsdown


1 years ago
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JayMarie
yknot Pic16575 Posts
TuvaluJazz
Music Style Spazz
We just got ours installed- 20mb service along with phone & TV.
No issues so far I have to say. We had an issue with the connection dropping and they sent an engineer out really swiftly to sort the problem out.

The only thing I would say is the customer service drones don't listen or explain things properly- you need to try and get through to the specialist department like technical support to get a sensible answer although it can be quite hard with their ridiculous number of options when you ring.... press 1 for this and 2 for that- sod off I want to talk to a human!

Nothing but nothing beats O2 for service. They're fantastic and their connection is very good too.
We only left them because they don't offer a whole package- only bb.
1 years ago
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Slappi
djs Pic2986 Posts
EnglandMansfield
Music Style Hard House/NRG/Techno

Any time you have a problem, go straight through to "If you're thinking of leaving us, press 2" laughing

You'll get straight through to disconnections and speak to someone from this country, and they'll help you out thumbsup

1 years ago
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Pulse8
thedjpulse8 Pic916 Posts
EnglandDoncaster
Music Style Hard Trance/House
In reply to
But if you get broadband from Sky, BT or Virgin, it still goes over the same phone line. The only thing you'll get thats difference is the crap up time that Virgin and Sky have.


Except for Virgin being cable and not phone line?

1 years ago
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Gav_Owens
gavinobrumer Pic865 Posts
Englandslap bang in the middle
Music Style As long as it dirty
We moved from sky to virgin, never really had any problems and the speed always seems as it should be, my folks have just moved across too as the phone line always crackled, net cut off when the phone rang and all sky would do when you rang was get you to check wires and say it was a fault our end.... no issues like that with fibre optic.
1 years ago
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Quote
Andy Graves
Viciousandy Pic4310 Posts
United KingdomReading
Music Style Hard stomping boshing twisted grooves
In reply to
In reply to
But if you get broadband from Sky, BT or Virgin, it still goes over the same phone line. The only thing you'll get thats difference is the crap up time that Virgin and Sky have.


Except for Virgin being cable and not phone line?


Yep.  I pay for 10Mbps broadband from Virgin over cable and I get around 9.8Mbps when I do a speed test.  I paid for 24Mbps in my old place from the ISP over BT's copper and got a maximum of 6.5Mbp thumbsup


1 years ago
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Tarty
tarty Pic4091 Posts
EnglandLeicestershire
Music Style Techno/Hardhouse/TechHouse
In reply to
In reply to
But if you get broadband from Sky, BT or Virgin, it still goes over the same phone line. The only thing you'll get thats difference is the crap up time that Virgin and Sky have.


Except for Virgin being cable and not phone line?


Virgin do offer adsl service aswell.
1 years ago
Reply
Quote
Pulse8
thedjpulse8 Pic916 Posts
EnglandDoncaster
Music Style Hard Trance/House
In reply to
In reply to
In reply to
But if you get broadband from Sky, BT or Virgin, it still goes over the same phone line. The only thing you'll get thats difference is the crap up time that Virgin and Sky have.


Except for Virgin being cable and not phone line?


Virgin do offer adsl service aswell.

Yes and Sky and BT dont offer cable, thats why Virgin is different

1 years ago
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Quote
Pulse8
thedjpulse8 Pic916 Posts
EnglandDoncaster
Music Style Hard Trance/House
To be fair my mate was on virgins adsl service and he said he got shocking speeds. If you can get Virgin fibre optic where you live, just do it. Simple as that really! I cant advise on adsl providers because i've not used them and they are all generally inferior to Virgins cable service.
1 years ago
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JayMarie
yknot Pic16575 Posts
TuvaluJazz
Music Style Spazz

When we had our broadband via a phone line it was always the phone line that went wrong- not the broadband.

Also, I object to paying £125 fee just to get a BT line installed. Another reason why we went with Virgin in the new property.

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